Plans by agents and features

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Scale seats, automation and AI.
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Annual billing discount

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Pay yearly to reduce the per agent cost.
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Free trial to test the platform

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Try ticketing, chat and AI agents.
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Saving on Zendesk

Cost is driven by the number of agents and the plan tier, so the saving is in matching both to your real team and needs.

How to save

  1. Use the free trial to test the workflows you need.
  2. Choose annual billing, which is cheaper than monthly.
  3. Add agent seats only as your team grows.

Worth knowing

Higher tiers add automation, AI and analytics, so only pay for the level you will use. Since price is per agent, keep seats to who actually needs them.